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JLAB

Privacy Policy

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Privacy Policy

1. Introduction

This Privacy Policy explains how JLAB (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website and services.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Who We Are

JLAB provides AI-powered educational tools for surgical training and interview preparation.

Data Controller: Abby Burrows
Contact email: jlabeducation@outlook.co.uk

3. What Data We Collect

We aim to minimise the personal data we collect.

a) Account information

  • Username (you are not required to provide your real name)

  • Email address (if account creation or contact is required)

b) Demographic information

  • Region of study

  • Grade or training level

  • Sex

  • Age

(This information is used for research, analytics, and improving the platform.)

c) Technical and usage data

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • General usage and interaction metrics

4. Anonymity and Data Minimisation

We are committed to protecting user anonymity:

  • We do not require your real name

  • Users are identified by a username only

  • We collect only limited demographic data to support analysis and research

While we take steps to minimise identification, some technical data (e.g. IP address) may still be collected as part of standard website operation.

5. How We Use Your Data

We use your data to:

  • Provide and operate the platform

  • Analyse usage and engagement

  • Improve the performance and design of our tools

  • Understand user demographics and training needs

  • Support research and evaluation of the platform

All data is processed in accordance with UK data protection law.

6. Research and Development Use

We may use your data to support research, development, and evaluation of the platform.

  • Data used for research will be anonymised or aggregated wherever possible

  • Research outputs (e.g. publications, presentations) will not identify individual users

  • By using the platform, you acknowledge that your data may contribute to improving educational tools and scientific research

7. Beta Platform Disclaimer

This platform may be provided as a beta (test) version.

This means:

  • Features may change, be modified, or withdrawn at any time

  • Performance may not be fully optimised

  • Data collected during this phase may be used to improve functionality, accuracy, and user experience

8. Lawful Basis for Processing

We process your data under the following legal bases:

  • Consent – for optional demographic information

  • Contract – to provide the service you request

  • Legitimate interests – to analyse and improve the platform

9. Data Sharing

We may share your data with:

  • Technology providers (e.g. hosting and analytics services)

  • Research collaborators (only in anonymised or aggregated form where possible)

We do not sell your personal data.

10. International Transfers

Some service providers may be based outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Adequacy regulations

  • Standard contractual clauses

11. Data Retention

We retain your data only as long as necessary to:

  • Provide the service

  • Analyse and improve the platform

  • Meet legal obligations

You may request deletion of your data at any time.

12. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

You can exercise these rights by contacting us at jlabeducation@outlook.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office.

13. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure servers

  • Access controls

14. Cookies

We may use cookies and similar technologies to:

  • Analyse website traffic

  • Improve user experience

You can control cookies through your browser settings.

15. Confidentiality

Users should avoid entering any identifiable or sensitive information when using the platform.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

17. Contact

If you have any questions about this Privacy Policy or your data, contact:
jlabeducation@outlook.co.uk

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